ESSENTIAL FUNCTION AND DUTIES/RESPONSIBILITIES:

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Provide excellent customer service and respond to inquiries, concerns, and feedback from participants and families.

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Provides responsive and timely feedback on the status and program of work activities, department and city goals to staff and the Program Manager.

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Ensure that employees are abiding by established guidelines, policies, and procedures.

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Follows all established safety rules and departmental policies and procedures and conducts oral and written instructions with minimal supervision.

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Assess potential safety hazards at sites, reports damaged or unsafe equipment, and takes risk factors.

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Documents and reports on safety and facility issues and areas of concern to the Parks and Facilities Superintendent and submit work order request.

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Assists with setup and breakdown of athletic fields, courts, and equipment.

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Supports the delivery of youth and adult athletic programs, games, and events.

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Enforces rules to ensure participant safety, fairness, and positive conduct.

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Serves as a scorekeeper, official, or coach as needed.

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Maintains a clean, safe, and well-organized environment at all program sites.

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Manages opening and closing procedures, including facility safety and security.

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Maintains accurate registration rosters and participant records.

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Prepares program areas and assists with field setup, including dragging, chalking, and lining.

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Staff’s athletic games and events to ensure smooth and safe operation.

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Assists in developing, promoting, and organizing athletic programs for all age groups.

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Perform light janitorial duties and monitor facility cleanliness and safety.

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Perform other job-related duties as assigned.