This full time position will be responsible for customer service at the Aline Wolfe Adult Recreation Center and be an assistant to the Recreation Services Manager and Recreation Coordinators for the Smyrna Parks and Recreation Department.

Job Duties

Opens and closes the building each day.

Answers incoming telephone calls; communicates with the members and general public; provides routine assistance; refers callers to other staff members as appropriate; forwards calls to appropriate departments; and takes messages.

Greets members and the general public; provides routine information and assistance; and directs members and visitors to appropriate rooms, department or staff.

Handles daily transactions and reconciliations via online registration systems.

Maintains safe and accurate cash handling practices.

Works with the Recreation Coordinator and Recreation Services Manager to create the monthly calendar of events and trips at the Wolfe Center and Therapy Pool

Works with the Recreation Coordinator and Recreation Services Manager to assist in the planning and day of operations for special events and programs.

Maintains organization and inventory of storage areas and supplies.

Compiles weekly report information and other reports as directed.

Performs other related duties as required.

KNOWLEDGE REQUIRED BY THE POSITION

Knowledge of customer service principles and practices.

Knowledge of computers and job-related software programs.

Knowledge of city mailroom procedures.

Skill in the provision of customer services.

Skill in performing basic office functions.

Skill in oral and written communication.